Beam

Beam is an AI platform for frontline workers in human services. Founded in 2017 and headquartered in London, the company builds tools intended to remove administrative work from social workers, clinicians and other professionals, allowing them to concentrate on direct support for vulnerable people. Its technical work spans artificial intelligence, speech and transcription, language interpretation and translation, and mobile service delivery.

The company's casework products comprise Notes, which reduces documentation burden for caseworkers; Talk, which supports communication and conversation workflows; and Interpret, which provides interpretation and language support. Beam also operates a crowdfunding platform described as the first dedicated to supporting homeless individuals through employment training and long-term assistance, allowing the public to fund a person's route out of homelessness. Beam reports being the first in its sector to deliver frontline services via smartphones and the first to build AI tools for human services caseworkers.

By 2024 Beam had supported more than 7,000 people in achieving life-changing outcomes. Hundreds of government agencies, non-profits and welfare providers use the platform across five countries, including the NHS in the United Kingdom. The verticals it serves include homelessness, welfare and social services, healthcare, mental health, safeguarding and the public sector.

The company's stated mission is the transformation of welfare systems. Its origin story traces to a conversation between founder Alex Stephany and vulnerable residents of a London homeless hostel, and its products are designed around a human-centred premise: technology should free professionals to focus on people.